We take support very seriously, and it’s not too often we allow someone new to interact with MainWP users directly. If fact, we take working with MainWP users so seriously that it’s been over three years since we hired our last direct response person, Sanja Tosanovic. Some of you may have already interacted with Keith as we both ran each other through a trial to be sure it was a good fit. Keith’s stats show him handling over 220 responses with 100% resolution, with less than a 1 hour average response time, in just less than a month. Those are