WordPress Business
3 areas where Web Care consultants can create a competitive advantage
Many times I have contacted WordPress companies with questions before buying the product. More times than I care to admit, I have heard silence. A handful of times I went through with the purchase, but my loyalty is being tested. I’m inclined not to buy again if I don’t get much after-sales customer service. Simply put, buying from someone who isn’t responsive from the beginning likely means they won’t be responsive after the sales. Or, at least, that is the perception I have. How about you? My point here is that communication matters immensely. Our soft skills matter a lot.
Todd Jones
February 25, 2022
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