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WordPress Business

5 things that WordPress Web Care Consultants can do to be more customer-focused

Welcome to my TED TODD Talk. I have been around WordPress web care consultants for several years now and have seen a lot of the successes and failures that many have had. It can be hard with long hours trying to get client websites done, overwhelmed with a huge task list, feeling like the kitchen is on fire all the time, clients that ghost you, and never-ending isolation as we mostly work from home. Most web care consultants are trying to do right by their clients, not looking for any attention, and want to have time for their families.

Todd Jones March 25, 2022 No Comments

Tips & Tricks

How to use the Growmatik Plugin and Service on your Child Sites

There is a brand new all-in-one marketing automation, personalization platform that can be used for WordPress and WooCommerce sites called Growmatik. First, you will need to signup and create an account in Growmatik. After you have created an account it will guide you through what type of site you want to connect into Growmatik, the plugin to install on your child site, then you will need to authorize and connect your site to Growmatik. To get started using Growmatik make sure that from wp-admin in; Settings > Growmatik That it shows as the status of connected, then you will need

Sebastian Moran June 8, 2020 5 Comments

Why not to use the WooCommerce Customer History Plugin

Tips & Tricks

Why not to use the WooCommerce Customer History Plugin

WooCommerce is a solid, easy-to-use plugin for adding e-commerce to an existing WordPress site. Since WooCommerce is running in WordPress, it means there are many plugin options out there. One useful plugin is WooCommerce Customer History. The plugin will track how customers browse the site, which would allow you to see the products customers are browsing. But when used on a site, the plugin will add a slow admin-ajax.php POST request on every page, which will add a delay of 300-500ms on every post, page, and product on the site. Tracking analytics in a site’s database is never a good

Sebastian Moran July 1, 2019 No Comments

WordPress Business

Customer delight: How to get your customers to love you

Love is cherished in our culture. Wouldn’t you agree? Romance is everywhere, not just at February 14th. Think back three months, if you will. Christmastime is filled with romantic feelings as we all want to feel the magic of love during the holidays. Let me ask you a question. What is your favorite place to hang out? For me, it is an independent coffee shop here in town. I don’t know how many people I have sent to the little coffee shop. I go there in the morning to get an Aeropress and visit with the baristas and some of

Todd Jones February 14, 2018 1 Comment

WordPress Business

Four ways to find your client’s pain point

One of the things that we learn from WordPress consultants is to learn about the client’s goals and who their target audience is and their pain points. If you are like me, you have sat down with a client to ask these types of questions to hear things like, “My target audience is everybody!” or “I’m not sure what their pain point is” or, “Their pain point is that they need more customers.” It is safe to say that sometimes our clients really don’t know the answers or, they think they do, but they don’t. Because of this, we ask

Todd Jones January 24, 2018 No Comments