WordPress Business
The CLEAR Formula for Managing Customer Experience for WordPress Care Businesses
Customer experience is an absolutely critical piece of any business. And it feels like fewer companies understand this. If you are like me and millions of other shoppers, you are using self check out in your favorite stores in 2023. Amazingly, these companies do not invite us to their end of the year holiday parties. Go figure. Everywhere we turn, it seems like C-Suite executives cut customer service. Cutting customer service hurts the customer experience. They may blame it on the COVID-19 pandemic, but I believe it goes back before that. There is nothing more infuriating than trying to get
Todd Jones
February 12, 2023
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