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Preparing to train WordPress
WordPress Business
Todd Jones

3 tips for preparing to train clients and users for using WordPress

A few weeks ago I received a text from a friend. We were college classmates about 30 years ago or so. He is the pastor at a nearby church. The website for his church was built on WordPress by someone who was previously at the church, and now, they needed some help. The website had some issues that I noticed pretty quickly, but they were interested in some training to use the website. I said I would help, and to be honest, I was a little stressed. I don’t train people to use WordPress much anymore. I was unsure what

Todd Jones April 23, 2022 No Comments
Featured image: making adjustments
WordPress Business
Todd Jones

Three observations about how business are or can make adjustments during the coronavirus pandemic

For many of us in the digital space, the virus outbreak hasn’t made a big difference. It is business as usual for us as we are almost entirely remote.  For others, the situation is direr. Restaurants are being forced to close, some businesses are laying off workers, and the future is uncertain. One thing I have seen locally is the number of people who are stepping up to help the community. I have seen friends offer to run errands for others, giving tips for working remotely (to those suddenly working remotely), offering homeschool help, offering homemade soap products to anyone

Todd Jones March 20, 2020 No Comments
WordPress training
WordPress Business
Todd Jones

How to create a WordPress training process for clients

See me if this sounds familiar. You get to the office and log in to your ticket portal and find half a dozen support requests. One by one you begin to go through each request and find them to be basic WordPress information. You get requests such as, “How do I add an image to my blog post?” “How do I link to my favorite blog?” “How do I update the biography in my profile information?” “How do I create a new category on my blog? Where does my blog show that category?” Very few of your requests have to

Todd Jones August 31, 2018 4 Comments
WordPress Client Training
WordPress Business
Todd Jones

How you can offer introductory WordPress client training that actually helps

In the days when I turned out more websites, I can remember that I offered WordPress client training. This came in real handy when the website was for local customers. Do you offer training on for your customer’s WordPress website? I remember doing a training at a local real estate office where I had created more than one site for the agents and the company. I took my laptop and connected it to an overhead projector the company had and walked through creating a blog post. When you hand your customer the keys to a new website, giving them a

Todd Jones August 15, 2018 No Comments
WORDPRESS TRAINING VIDEO
WordPress Business
Todd Jones

The easy way to get WordPress training videos into your client’s dashboard

Do you ever have clients to ask you the same questions about using WordPress over and over? Do you scramble to find the videos they may need and send the link? Maybe you have a custom function and you have to make your own video tutorial. Something has to give. You are spending your time answering these questions instead of working on billable hours. Time to step up your game and offer your clients WordPress training videos so they can learn at their own pace and on their own time. Now, you can make your own videos or use other

Todd Jones August 8, 2018 No Comments

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