MainWP FAQs
Changing the domain of your MainWP Dashboard site
Last modifiled: October 7, 2025 Category: MainWP FAQsIf you change the domain name of your MainWP Dashboard (for example, moving from oldsite.com to newsite.com), please be aware that some hosting platforms or migration tools may automatically perform a database-wide search and replace as part of their domain change process. This can sometimes include tables used by MainWP,… Read more...
Why can’t I edit email templates in my MainWP Dashboard?
Last modifiled: May 16, 2025 Category: MainWP FAQsIn certain cases, when attempting to edit email templates in your MainWP Dashboard (such as the template used for Uptime Monitoring notifications), the changes may not be saved and the content resets after refreshing the page.This behavior is caused by a WordPress configuration constant defined in your site’s wp-config.php file:… Read more...
What profile picture is shown in the top right of the MainWP Dashboard?
Last modifiled: April 1, 2025 Category: MainWP FAQsIn the top right corner of your MainWP Dashboard, you’ll see a small user icon or avatar. Here’s how MainWP decides what image to use: • If the “Show Avatars” setting is disabled on your Dashboard site (located at WP Admin > Settings > Discussion), a generic user icon will… Read more...
Use of “Jump to WP Admin” with Child Sites Protected by HTTP Basic Authentication
Last modifiled: March 27, 2025 Category: MainWP FAQsIf your child site is protected by HTTP Basic Authentication (commonly added via .htaccess), the “Jump to WP Admin” feature in your MainWP Dashboard will not work for that site. This is due to how browsers handle HTTP Basic Auth. Browsers and HTML forms don’t support passing authentication credentials as… Read more...
How to display only Non-MainWP Changes in Sites Changes
Last modifiled: March 14, 2025 Category: MainWP FAQsWhat Are Non-MainWP Changes? The Site Changes feature in MainWP tracks updates made to your Child Sites. It logs:• Changes performed via the MainWP Dashboard (e.g., plugin updates, theme installations).• Changes made directly in the WP Admin of a Child Site, referred to as Non-MainWP Changes. Some users prefer to… Read more...
How to remove unwanted Hardening Checks
Last modifiled: March 14, 2025 Category: MainWP FAQsWhy Remove Hardening Checks? MainWP performs security hardening checks on your Child Sites to identify potential security issues. However, some checks may not be relevant to your setup. If you want to remove certain checks from your MainWP Security scan results, you can do so by adding a small code… Read more...
Understanding the “MainWP Child Plugin is activated but not connected” Notice
Last modifiled: January 27, 2025 Category: MainWP FAQsWhat does this notice mean? This message appears when the MainWP Child plugin is active on your WordPress site but isn't connected to your MainWP Dashboard. It may show up in two cases: When you activate the plugin but haven't yet added the site to your MainWP Dashboard. If your… Read more...
Why Doesn’t MainWP Include Backups in the Dashboard?
Last modifiled: January 27, 2025 Category: MainWP FAQsAt MainWP, we believe backups are a challenge already well-handled by dedicated tools in 2024. Instead of pulling development and support resources into building and maintaining our own backup system, we’re focused on adding features that truly enhance your site management experience. Backups, especially for a self-hosted Dashboard managing multiple… Read more...
Why is my Extensions page empty?
Last modifiled: January 27, 2025 Category: MainWP FAQsSome browsers or browser extensions may mistakenly recognize the Search and API Key fields as Username/Password fields and auto-fill them. This is more common if your API key has not been saved. To reveal the extensions, simply delete the text that has been auto-filled in the "Search Installed Extensions" field. Read more...
Does MainWP have Visual Regression Tests?
Last modifiled: August 19, 2025 Category: MainWP FAQsMainWP has a Regression Testing add-on. This feature monitors changes in your child sites’ source code and helps you spot unexpected modifications after plugin, theme, or WordPress core updates. It works by comparing HTML snapshots of a page (by default the homepage, but you can choose a different page) between… Read more...