Troubleshooting: WooCommerce Orders Not Completing

Published on May 12, 2025 by Sebastian Moran in MainWP Blog under Tips & Tricks

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WooCommerce is a commonly used e-commerce plugin for WordPress, but if you offer virtual and downloadable products on your site, you may encounter issues with the order status not being set correctly.

The WooCommerce plugin provides many filters, actions, and hooks that allow you to force order status on orders containing virtual and downloadable products.

If the default setting of the order status is completed for those types of products, you can use this code snippet.

If you need to process orders that contain virtual and downloadable products, you can use this code snippet to automatically force those orders to the processing status.

MainWP offers an easy-to-use extension for code snippets that allows you to save and execute code snippets on connected sites. By using either of those two code snippets you can set which order status is needed for those types of products within new orders on your WooCommerce store.

Resolving issues with WooCommerce orders not completing often involves methodical troubleshooting. By checking payment gateway settings, reviewing order status configurations, confirming correct webhook operations, and ensuring plugin compatibility, store owners can typically identify and fix the root cause. Keeping WooCommerce and all plugins up to date, regularly monitoring logs, and performing test orders can also help prevent future disruptions. Addressing these issues promptly restores smooth order processing and safeguards customer trust and satisfaction.

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