MainWP Blog

MainWP Support
MainWP News
Dennis Dornon

MainWP Support Updates

As we go into the final quarter of 2020, I wanted to touch base with the support projects we’ve been working on and testing throughout the year. We’ve worked as a team tweaking our support system to handle better the larger number of users MainWP has gained this year. Many of the projects have been going on in the background as we ran through multiple A/B tests and workflows. Some have been released in plain sight like the new Knowledge Base and others like the MainWP Community we’ve been promoting throughout the year. Today I just want to review some

MainWP 4.1 released – New Features and Code Changes

The MainWP team has been working for a few months on MainWP 4.1, a relatively big release that includes one of the most significant refactorings and documentation of the MainWP Dashboard and Child codebase ever. This release was internally codenamed “Developer,” but it could have been just as easy to call it “Code Clean-Up,” and we didn’t do this just for fun. These changes were needed to remove spaghetti code and pay off the technical debt created over the years. You may not notice many user interface (UI) changes with version 4.1, but, under the hood, this version has over

Welcome Keith Crain
MainWP News
Dennis Dornon

Keith Crain joins the MainWP support staff!

We take support very seriously, and it’s not too often we allow someone new to interact with MainWP users directly. If fact, we take working with MainWP users so seriously that it’s been over three years since we hired our last direct response person, Sanja Tosanovic. Some of you may have already interacted with Keith as we both ran each other through a trial to be sure it was a good fit. Keith’s stats show him handling over 220 responses with 100% resolution, with less than a 1 hour average response time, in just less than a month. Those are

1500 Five Star Reviews
MainWP News
Dennis Dornon

MainWP reaches 1500 5-star reviews on WordPress.org

It’s been just a few short months since we celebrated our fourth anniversary of being a plugin on WordPress.org and today I am excited to announce that the MainWP Dashboard has reached 1500 5 Star Reviews! This number really comes from the strength of everyone in our growing, yet dedicated community. It’s tough to truly visualize that 1500 number when it comes to WordPress.org reviews so I put together a quick unscientific table to better illustrate the point. Let’s see where the MainWP Dashboard falls in with some of the most installed WordPress.org plugins: WordPress.org 5-star Reviews Rank Plugin 5

MainWP on Cloudways
MainWP News
Dennis Dornon

MainWP Dashboard Added to Cloudways 1-Click Installs

I’m pleased to announce that the MainWP Dashboard has been added to the Cloudways hosting 1-click installs! This addition means you can quickly and easily install your Dashboard on any of Cloudways providers including AWS, Digital Ocean, Google Cloud, Linode, and Vultr. As long time proponents of Cloudways this is truly an exciting time for us and a great opportunity for MainWP users to work with a host that understands the needs of the MainWP community and has created an environment dedicated to it. Customized Support for MainWP Not only that you can select any of the Cloudways providers for

Integration With WP Security Audit Log plugin- Phase Two
About
Dennis Dornon

Activity Log for MainWP, a New Free Extension

Back in July, with Phase 1, the WP Activity Log plugin became the first activity logger to keep track of changes made by your MainWP Dashboard on Child sites. The only issue was you still had to visit your Child site to see the logs. That changes today with the release of Phase 2, Activity Log for MainWP! The first major MainWP Extension created by an outside developer, this free Extension allows you to review all your child site activity logs directly from your MainWP Dashboard, and also provide a log of all activity done using your MainWP Dashboard! The

Integration with the WP Security Audit Log
MainWP News
Dennis Dornon

Announcing MainWP and WP Activity Log Integration

Today we are happy to announce that we have been working together with the WP Activity Log team to develop a WordPress activity log solution for MainWP. In the tradition we started back in 2015 with site Backups we continue to defer to the experts when it comes to complicated problems. What makes this extra exciting for us, is that is one of our first true third party integrations where we have worked hand in hand with the developers and the fact that the WP Activity Log plugin is the most comprehensive WordPress activity log plugin solution, both in terms of

MainWP GDPR
WordPress Business
Dennis Dornon

Your MainWP Dashboard and the GDPR

As the May 25th 2018 deadline moves closer you may be wondering how your MainWP Dashboard is impacted by the General Data Protection Regulation or GDPR. As a self-hosted solution we do not track any information about your clients or your child sites. That means we are neither a controller or processor of your users data (we will have an additional blog post closer to the deadline on your information and the MainWP site). This means you do not need a Data Processing Agreement from MainWP for your client or child sites. However, you may want to keep in mind

MainWP News
Dennis Dornon

ManageWP blocked by Bluehost and HostGator why MainWP continues to work…

Earlier today ManageWP announced on their Facebook page that “ It appears that ManageWP has been blocked by EIG (Bluehost & HostGator confirmed so far), resulting in EIG hosted websites showing up as disconnected.” At this point it looks as if these EIG hosted companies have blocked ManageWP’s IP address breaking the connection to their Dashboard. As a company we at MainWP hope this was just an accidental block and not something done intentionally by EIG to block GoDaddy (ManageWP’s Owner’s) access to their servers. Although, intentional blocking is something I have suspected we “could” see since the purchase of

MainWP How To's
Dennis Dornon

Running MainWP on Cloudways

If you read my post, Installing your MainWP Dashboard on a DigitalOcean Droplet, you will notice 2 things, I am NOT a server admin and setting up a DigitalOcean for MainWP could be a pain in the neck. I’ve been constantly intrigued by cloud hosting and when I wrote the DigitalOcean post back in October 2016 I planned on writing a series with DO and other cloud services like Vultr but it was just too time-consuming setting up the servers and then not even being sure I was setting them up right. And, then I was approached by Mustaasam Saleem,

Looking for something?