MainWP Blog

customize your mainwp dashboard
WordPress Business
Todd Jones

The easy way to customize your MainWP Dashboard

Earlier this month, someone in the MainWP Users Facebook Group created a post asking to see member’s MainWP dashboard. Several shared how they made changes to the look of their MainWP dashboard, and I wondered if this was something I could do. Turns out, yes, I could do it. So, I pestered … pinged Keith Crain to give me the lowdown real quick. Keith did a good job helping me discern what I needed to use, the MainWP Custom Dashboard Extension. The extension is included with Pro. Note: The Custom Dashboard Extension is different from the MinWP Code Snippets Extension.

Featured Image: WordFest 2021 Info
WordPress Business
Todd Jones

Learning more about WordFest and how you can participate

In today’s article, we will learn more about the upcoming WordFest conference and how you can participate. We will get all the information from Cate DeRosia and Michelle Frechette, volunteers with the Big Orange Heart who is hosting the conference. You can learn more about the conference on the event’s website: www.wordfest.live. Life needed a party. Big Orange Heart, as a mental health and well-being charity for remote workers, has seen the struggles not just in the WordPress community, but across the globe. Cate DeRosia How did the idea for WordFest begin?  Michelle: It started as a conversation in October

world of wordpress
WordPress Business
Todd Jones

World of WordPress: Is Automattic competing with WordPress consultants and designers?

No doubt, the week’s topic in the WordPress community was the new Website Builder launched by Automattic, aka WordPress.com. Reactions came swiftly from people all over the internet. WordPress.com, or Automattic, is now competing with small WordPress agencies. Or are they? Much was made about the fact they will build a website and do it for $4900. For some people, the $4900 price tag was welcomed because it gives some kind of minimum price point. Others just felt like Automattic will put WordPress consultants out of work. Sarah Gooding has a nice summary of the reactions, “Initial reactions from the

6 New Year Tips
WordPress Business
Todd Jones

New Year: 6 tips for 2021 and one tip you will disagree with

Another new year is here. Maybe 2020 was a disaster for you or maybe it was better than you expected. Not every year can be as smooth as Joss Stone when she sings a classic. I wish it could, but it is not. Last year, I wrote an article with a few predictions, and honestly, it turned out pretty well. But here is the secret about predictions: You have to make them general enough to come true. As we head into the year 2021 I thought I would drop a few recommendations for the year to come. Take them or

'Twas the night before Christmas - MainWP style
WordPress Business
Todd Jones

‘Twas the Night Before Christmas – MainWP style

An ode to ‘Twas the Night Before Christmas, made specifically for MainWP. The famous poem details a visit from St. Nicholas and published anonymously in 1832 according to Wikipedia. You can find the full, original lyrics here at HuffPost. I remember as a child having the book for the poem with colorful illustrations. I present to you ‘Twas the night before Christmas – MainWP style. ‘Twas the Night Before Christmas ‘Twas the night before Chrismas, when all through the land, Not a website was slowing, not even for a stand, The websites were comfy, updated, and fast, Sure to keep

2020 year in review
WordPress Business
Todd Jones

A year in review, 2020: We are living in uncertain times

There is, without a doubt, an unprecedented time in 2020. Well, actually, maybe not. But, we all know that it was the most unusual year in at least 100 years. We used the words “uncertain times,” the “new normal,” Covid-19, and other buzzwords to describe this year. Coming into the year, I had the idea I would attend the first WordCamp Tulsa. My friends in the WordPress Meetup in Tulsa were preparing for the first one, and I wanted to be there to greet them. By March, we knew something was different. WordCamp Asia was canceled.  Major events across the

Janice Sheilah of WP FeedBack PRO
WordPress Business
Todd Jones

Q&A with Janice Sheilah of WP FeedBack PRO

Today we are talking to Janice Sheilah of WP Feedback PRO. Sheilah is WP Feedback PRO’s social media manager. She also helps handle support. She joined Vito Peleg’s team in 2017 as a virtual executive. She has been working as a virtual executive since 2010. With WP Feedback PRO, she and her team help you manage each stage of your WordPress client projects and cuts 50%-80% of project completion time without having to use tons of different tools. Some of the things you will learn about Sheilah: She is a single mom with a 10-year-old daughter. She works for WP

december roundup
WordPress Business
Todd Jones

No silver bullet: The December Roundup, Grinch edition

Sometimes, success doesn’t come from some kind of magic. For example, if you remember the movie “How the Grinch Stole Christmas,” you will remember that the Grinch thought he could kill Christmas by stealing all of the decorations and gifts. Instead, the town found a reason to have joy without special decorations and gifts. Dr. Seuss recounts what went through his head in the story, “And the Grinch, with his Grinch-feet ice cold in the snow, stood puzzling and puzzling, how could it be so? It came without ribbons. It came without tags. It came without packages, boxes or bags.

Featured image: help desk software
WordPress Business
Todd Jones

Using help desk software to delight your customers and increase retention

In my career, I have had several customer service type jobs. From my first ever job as a teenager working for the local grocery store until the job where I serviced loans for mortgage companies. The truth is, most jobs have a component of customer service to them. Customer service is the backbone of all customer-facing jobs. Even as someone who services WordPress websites, customer service is a huge part of keeping your customers happy. When I worked servicing the loans for mortgage companies, we were not tasked with open tickets. Occasionally we could do those, but our job was

Featured Image: Black Friday Yes or No?
WordPress Business
Todd Jones

Should you have Black Friday Deals for your product or service?

Black Friday goes back a long way. As a kid, almost 40 years ago, I don’t remember it being a thing. At least not in the small town in Arkansas where I lived. Mostly my mom went back to work on Friday after Thanksgiving. My dad usually stayed home. We didn’t have school. The idea of shopping for Christmas the day after Thanksgiving (in America) dates back to the 1950s and 60s. Apparently, the police in Philadelphia used the term to refer to the large crowds on that day. Later it became associated with the fact that retailers were said

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