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Tips & Tricks

How to use the Fluent Support Plugin on Your Site

Self-hosted support plugins are available for WordPress but a number can be limited. One of the newest support plugins that were launched is Fluent Support. The company behind the plugin WP Manage Ninja is also behind well-built plugins such as FluentCRM, Fluent Forms, WP Social Ninja, and Ninja Tables. To get going to setup the support portal setup you will need to create a support portal page and use the shortcode on it. The Portal page in Fluent Support uses the following shortcode. [fluent_support_portal] To show the built-in login form use [fluent_support_login] For the user registration use this shortcode [fluent_support_signup]

Sebastian Moran November 19, 2021 1 Comment

Tips & Tricks

How to use the Human Presence Service on Your Site

Stopping spam comments for spam form submissions is normally solved using an anti-spam plugin or service or in the case of a form plugins using reCaptcha or another captcha service. One of the newer options for protecting spam on your site is Human Presence. Unlike using a captcha service on-site forms the spam protection is invisible to site users and a frictionless experience. The service also integrates with a number of other platforms and CMS such as Magento, Drupal, and Shopify. The free version of the Human Presence plugin and service supports the following WordPress, WooCommerce, and form types. If

Sebastian Moran November 17, 2021 No Comments

WordPress Business

Writing your Website Care Service page

Like so many pages, the services page on your website is almost an after-thought. I mean, after all, it’s website content. How hard can that be? Right? How hard can it be to write a page for your website care services that generate some kind of conversion? Yet, often when I look at service pages, I see similar mistakes over and over. So, today, we are going to dive into three types of things you need to write your website care services page. The art of the headline The headline is crucial for a web page, and for some reason,

Todd Jones November 12, 2021 No Comments

WordPress Business

November Roundup: Do the Woo, WordPress Awards, an in-person WordCamp

Not sure if you have noticed, but the calendar hit November this week. What happened? Just the other day we will enter a new year in the COVID era trying to navigate. We’ve seen the ups and downs. We have seen acquisitions and we have seen plenty of virtual summits. Now, November is here and it feels like we have two months of holidays. I urge you not to forget Thanksgiving! Be thankful. Of course, our Canadian friends have already celebrated Thanksgiving. When it’s the end of the year, we start to see things like Black Friday, Cyber Monday specials.

Todd Jones November 5, 2021 No Comments

Tips & Tricks

What Data Does WooCommerce Usage Tracking Send

WooCommerce can send a bunch of site data out if usage tracking is enabled on your site. This might have been enabled when your first setup WooCommerce on your site when you used the setup wizard. An example of some of the site data that is being sent out when WooCommerce usage tracking is enabled; Site URL Admin email address Active payment gateways Active shipping methods Activated plugins in list form MySQL version PHP version PHP Settings, such as maximum post size, maximum input vars, if suhosin is enabled, if cURL, SOAP and fSock are enabled Template overrides Theme Total

Sebastian Moran November 5, 2021 1 Comment

Tips & Tricks

Handy Wordfence Constants

Wordfence is a commonly used plugin for site security that has a free version and a premium version. Wordfence includes a number of constants that can be added to the site’s wp-config.php file to turn off specific features and change some of the defaults. MainWP has an easy-to-use code snippets plugin that will allow you to save these constants to any of the connected child sites into the child sites wp-config.php file. The Wordfence scan results page will show up to 100 results by default this can be increased or decreased by using the following constant and setting the value

Sebastian Moran November 4, 2021 No Comments

WordPress Business

October Toolbox: Various ideas for video calls

Communication. It’s kind of important. I learned one time that communication is derived from the same word as a community. So, if you want community, there has to be good communication. I have a friend who played an FBI Analyst on the hit show NCIS New Orleans one time. Her role was during crunch time and she played someone trying to get a trace on a call with a kidnapper. Communication can be critical. That’s why in our industry, we often take video calls. Seeing someone face to face is important to building trust. Thanks to several different tools, we

Todd Jones October 29, 2021 No Comments

MainWP Updates

MainWP Dashboard 4.1.10 and Child 4.1.8 Update

The 4.1.10 update of the MainWP Dashboard continues where the 4.1.9 update left off, with this update also focusing on usability and cosmetic changes. The cosmetic changes are as follows, for a full rundown, check the changelog. The MainWP Child update to 4.1.8 consists of mostly bug fixes and a redesign of a notice for a rundown of those changes, check the changelog. Dashboard Visual Changes Manage Sites We removed the Screenshot view and made it into an Experimental Grid view for the Manage Sites page. This gives you two screen views from your Screen Options button, Table and Grid,

Dennis Dornon October 21, 2021 No Comments

Important Updates

Q&A with new MainWP team member Mustaasam Saleem

MainWP welcomes new team member Mustaasam Saleem. Mustaasam joins the team as Growth Manager for MainWP. His job is to help MainWP grow using inbound and outbound marketing, affiliate marketing, organic, and paid channels. Mustaasam has an extensive background in WordPress including growing various communities and starting WPFounders and WPDiscounts. Today we visit with him to learn a little bit more about his role and who he is. Tell us a little about yourself For those who don’t know, I have been playing around with WordPress for more than 7 years and have worked for a WordPress cloud hosting platform

Todd Jones October 21, 2021 No Comments

Q&A with Birgit Pauli-Haack of Gutenberg Times

About

Q&A with Birgit Pauli-Haack of Gutenberg Times

When Gutenberg started being a story in the WordPress community, I went searching for resources. One that I found early on was Gutenberg Times (GT). I found out that the person who ran GT was Birgit Pauli-Haack, and over time I struck up a conversation with her via Twitter DMs. She was very nice and very accommodating for any questions I had. Over time I have found her to be a rock in the WordPress space with lots of expertise, credibility, and a great human being. Today, I have the honor of publishing a Q&A article with Birgit asking questions

Todd Jones October 14, 2021 No Comments

How to use the Fluent Support Plugin on Your Site

How to use the Human Presence Service on Your Site

Writing your Website Care Service page

November Roundup: Do the Woo, WordPress Awards, an in-person WordCamp

What Data Does WooCommerce Usage Tracking Send

Handy Wordfence Constants

October Toolbox: Various ideas for video calls

MainWP Dashboard 4.1.10 and Child 4.1.8 Update

Q&A with new MainWP team member Mustaasam Saleem

Q&A with Birgit Pauli-Haack of Gutenberg Times

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