MainWP Blog - Todd Jones

In my career, I have had several customer service type jobs. From my first ever job as a teenager working for the local grocery store until the job where I serviced loans for mortgage companies. The truth is, most jobs have a component of customer service to them. Customer service is the backbone of all customer-facing jobs. Even as someone who services WordPress websites, customer service is a huge part of keeping your customers happy. When I worked servicing the Continue reading the post...

Black Friday goes back a long way. As a kid, almost 40 years ago, I don’t remember it being a thing. At least not in the small town in Arkansas where I lived. Mostly my mom went back to work on Friday after Thanksgiving. My dad usually stayed home. We didn’t have school. The idea of shopping for Christmas the day after Thanksgiving (in America) dates back to the 1950s and 60s. Apparently, the police in Philadelphia used the term Continue reading the post...

Janessa Tran is the marketing manager for eLightUp, which is the company developed MetaBox and GretaThemes. Today we catch up with Janessa Tran and learn more about her job at eLightUp. During this Q&A, we learn that Janessa is a mother of two adorable daughters, previously worked in advertisement, where she spends most of her time for her job, her love of cooking, and the predestined relationship she has with her husband. How did you get started with WordPress? Actually, Continue reading the post...

In today’s roundup, we discuss EIG, a major PHP update, and if Automattic is going to IPO. Buckle in, let’s ride. EIG acquisitions lead to its own acquisition Everyone has an EIG story. EIG, of course, is the acronym for Endurance International Group. They have a portfolio of some of the worst-rated hosts around the globe. Think BlueHost. You can see all of those brands at this link. Over the years, they have acquired dozens of hosts, many of which Continue reading the post...

What business task do you repeat each week? Are they pretty benign? I know that you are already using a MainWP dashboard to update your websites, so you know the value of automating as much as you can for the benefit of your business. What if you could take advantage of other systems? What about systems to help with email marketing and lead nurturing? What about systems to help with your project management and internal company organization? Would that help Continue reading the post...

When the end of the year, we have all kinds of feel goods. By the time it arrives, we have watched two months of Hallmark Christmas movies. Or maybe other kinds of Christmas movies. Once the dishes are washed on Thanksgiving Day, there is a mad rush to move on to the Holiday shopping season. For decades now, we have had the infamous Black Friday sales. Just in the last few years, we have noticed Cyber Monday. That’s not enough, Continue reading the post...

Who is your target audience? That question alone can strike fear in the heart of many self-employed creators. I understand. The well-intentioned experts tell us we should have such things. “You need a target audience,” they tell us. “What is your niche?” someone says. Perhaps they use the phrase target market. There is no reason to get all stressed out. Today we are here to talk about it and how it applies to our WordPress design business. For ages now, Continue reading the post...

A differentiation strategy is a way to stand out from the noise and give people a reason to choose your business over others. You’d think companies would be all about that. Peep Laja Imagine, if you will, you enter a great big expo hall. The expo is for businesses and website designers. Those with the booths are website designers, and they are hoping business owners will stop by and consider them for their next website project. There are literally hundreds, Continue reading the post...

Another month in the year 2020. To say it has been a tough year for us all is an understatement. Yet people are still launching new products and websites! This month, October 2020, we explore some of those launches in the latest roundup. Giddy up. DocketWP recent launches From the mind of Kyle Van Deusen of The Admin Bar comes DocketWP. DocketWP is a lightweight plugin that allows you to easily store and access your processes and to-do’s without leaving Continue reading the post...

In the past couple of years, I have found myself watching, participating, and presenting in virtual summits. Sometimes I find them incredibly rewarding. For example, this past weekend, I watched some of Selena Soo’s Impacting Millions. I had the honor of listening to Ramit Sethi, John Lee Dumas, Selena herself, and Laura Belgray. I mean, I have never seen them in person, and this might be the best opportunity I have had to see them. Maybe one day, I will Continue reading the post...